Tuesday, May 26, 2020

Questions On E Commerce Policy - 1685 Words

E-COMMERCE POLICY Table of Contents 1. Introduction 2. Return Policy 3. Delivery Policy 4. Service Policy 5. Privacy Policy 1. Introduction: E-commerce is acronym for Electronic commerce , transaction that are involves any type of business activities are known as E-commerce. we must ensure that all these transactions are safe and secure by making them done through proper rules and regulated gateways protected by firewalls, because all these are crucial transactions and involves in highly confidential data such as credit card information of customers. the policies taken up the company, will protect them not only from the intruders, hackers but also from unauthorized access by the competing companies to know the inventory base levels,†¦show more content†¦You can send the product you consider deficient to: 440 Terry Ave N, Seattle, WA 98109 Only after the complete examination of the item you sent, within 3 days, we will inform you through email of our receipt whether you are qualified for the exchange. If you are qualified for the exchange, we will send you the substitution product. Certain items are not exchangeable and not refundable. Those include: Groceries, Cosmetics, Bakery items DELIVERY To return back the product you bought, please mail it to: 440 Terry Ave N, Seattle, WA 98109 Refunds exclude any delivery charges appeared on the receipt. Delivery charges for all returns must be prepaid and protected by you. If any damage and loss during delivery, the person responsible is yourself. There is no guarantee we will receive your returned product. Delivery charges are not refundable. The refunded sum excludes the expense of delivery. 3. Delivery Policy INFORMATION All orders are liable to item availability. On the off chance that a product is not in stock during your order submission, we will let you know through email and will refund your money to your method of payment. LOCATION At present, we deliver products only in Washington State. We are not currently serving any regions outside of the aforementioned addresses. TIME Once your order is submitted, the expected delivery date is notified to you. Delivery times are liable

Friday, May 15, 2020

Analysis Of Hills Like White Elephants - 993 Words

Enerest Hemingway’s short story titled Hills Like White Elephants, is a story that may seem as simple and plain as if not much is going on. However, the story is actually very intricate; the author was able to say a lot without using many words. The story is about a conversation between a man and girl who are waiting for a train in Spain. The couple are both distressed about how they should make a decision of whether to keep their baby, or terminate the pregnancy. Hemingway is able to say indirectly that the conversation is about abortion with clearly stating it by using literary elements. Some of the elements Hemingway uses are ones such as symbols to show different meanings for concision, irony to talk about something complicated in a clear way, and he uses an objective 3rd person point-of-view to make the reader feel as if he or she is observing the event themselves. This story is a great way to show how one can tell a story in a simple and economical way to reveal somethin g very complex. Hemingway uses a lot of symbols thought his story. He does this to illustrate two different meanings without having to explain every single detail. He achieves his position of being the spectator by using symbols to represent things beyond the surface. The first instance Hemingway uses a symbol is when girl talks about the white elephant (275). The white elephant represents something that no one wants to talk about, in this case, is baby that the girl is pregnant with. The author may notShow MoreRelatedAnalysis Of Hills Like White Elephants 1517 Words   |  7 PagesPaul 5 December 2015 Female Disempowerment in â€Å"Hills Like White Elephants† In the story â€Å"Hills Like White Elephants,† Ernest Hemingway uses his in-depth ability of foreshadowing to provide the reader with little information on the stories background or future events to come. At first glance, the discussion that takes place in story seems like a minor argument between a couple at a train station in Spain. However, upon deeper analysis, this piece takes a stab at one of the touchiestRead MoreAnalysis Of Hills Like White Elephants 1911 Words   |  8 PagesC2C Eric J Holm 10 Dec 2015 Dr. Van Nort Final Essay: â€Å"Hills Like White Elephants† Jig’s Abortion through the Historical and Textual Lens â€Å"I know you wouldn’t mind it, Jig. It’s really not anything. It’s just to let the air in† (Hemingway 213). In Ernest Hemingway’s â€Å"Hills Like White Elephants,† an abortion is debated through subtleties, similes, and symbols. The abortion is never explicitly mentioned, but instead Hemingway leaves the reader to conclude what this â€Å"simple operation† really is (213)Read MoreHills Like White Elephants Analysis1803 Words   |  8 PagesSubject The text â€Å"Letting the air into a relationship: Metaphorical Abortion in ‘Hills Like White Elephants† by Wyche David aims at analyzing and synthesizing the short story by Hemingway â€Å"Hills like White†. The analysis would provide new knowledge to readers of the short story or provide the readers with a new point of view of analyzing it. The subject of the text is to present his ideas on the short story and well as critique other critics who had previously critiqued it. The story illustratesRead More Analysis of Hills Like White Elephants Essay1049 Words   |  5 PagesAnalysis of Hills Like White Elephants â€Å"Hills Like White Elephants†, by Ernest Hemingway, is a short story published in 1927 that takes place in a train station in Spain with a man and a woman discussing an operation. Most of the story is simply dialogue between the two characters, the American and Jig. This couple is at a critical point in their lives when they must decide whether or not to have an abortion. Certain themes arise from this story such as choices and consequences, doubtRead MoreStory Analysis of Hills Like White Elephants723 Words   |  3 PagesHills Like White Elephants Erich Auerbach wrote Mimesis in 1953 and used his theories about foreground and background to help in his analysis and understanding of the story of Odysseus. His analysis is appropriate for this one story but can also be applied to other stories wherein the truth of the tale is not expressed directly (Auerbach 3). Authors can instill additional meaning through the text by the tone that is set and the way dialogue is written. Background and foreground in this contextRead MoreCritical Analysis of Hills Like White Elephants923 Words   |  4 PagesMikhail Shimonov Professor Kaufman March 28, 2011 Critical Analysis of Hills like White Elephants At first glance, Hills like White Elephants by Ernest Hemingway, may allude to many interpretations, however, the short story has a clear purpose. Set in the Ebro River valley in Spain, the story looms around the issue brought forth by Jig and the American, who is nameless throughout the whole story. The issue here being the ‘simple operation’ that Jig is about to undergo which happens to be anRead MoreFormalistic Analysis of Hills Like White Elephants825 Words   |  4 PagesIn an analysis of the story â€Å"Hills like white elephants† by Ernest Hemmingway, one is forced to take a deep look at the hidden meanings embedded in the story. Considering the point of view, the significance of the location and its relevance to the story, the structure of the text, the symbolic meaning of the two landscapes and the title of the story, the entrails of the story are exposed. Hemmingway’s story is written in an objective or dramatic point of view. The story is told primarily throughRead MoreHills Like White Elephants : A Critical Analysis1708 Words   |  7 Pagesâ€Å"Hills Like White Elephants†: A Critical Analysis Introduction: One of the many themes in his stories for which Ernest Heming way is known, includes feminism. At Hemingway’s time feminism was known as a famous movement and it affected many important writers like Octavia Butler and Virginia Woolf. Hemingway was a literary icon of his time and he was influenced by the political, social and human rights movements of his time. He was also touched by the hopelessness of women and how their thinkingRead MoreHills Like White Elephants Analysis773 Words   |  4 Pagesthem. â€Å"Hills like White Elephants,† a novel by Ernest Hemingway demonstrates this everyday struggle perfectly. â€Å"Hills like White Elephants,† is a short story about a conversation between an American man and a woman as they wait at a train for a train to Madrid. The couple obligingly discuss whats implied to be an abortion that the man wants the girl to have however her decision on whether to go through with it could heavily impact the future of their relatio nship. In â€Å"Hills like White Elephants,† ErnestRead MoreAnalysis Of Hills Like White Elephants1435 Words   |  6 PagesMany who have read â€Å"Hills like White Elephants† can agree that it is a hard story to comprehend. The meaning is hidden and has to be deciphered. When I found out the meaning I was blown away. I had no clue the story was about abortion. There are many views on whether the girl wants to go through with it or if the â€Å"American man† is forcing her. There are many facts that point to the conclusion that the man is forcing the girl to commit abortion. The language, tone and the setting all point to this

Wednesday, May 6, 2020

John Websters Play The Duchess of Malfi Essay example

John Websters Play The Duchess of Malfi In the opening of The Duchess of Malfi takes place between Delio and Antonio, a steward of the Duchess and his friend. Webster makes his audience aware that Antonio has journeyed outside Malfi, to France. The words France, Frenchman, French all appear within the first four lines of the text, a blunt indicator to ensure that the audience, however inattentive, grasps the point that Antonio has been absent from Malfi. He supports this point by referring to the timespan since Antonio last saw Delio, You have been long in France. The word long suggests that a considerable time has passed since he was last resident in Malfi. Equally, Delios description of Antonio, as a very formal†¦show more content†¦Antonio then goes on to mention that flattering sycophants were banished from the court. Thus, between the wisdom of the king, and the lack of falsities in France, a government has been created where justice flowed from a common fountain. Webster uses the metaphorical image of a common fountain for two reasons. Webster wishes to note to the audience that the French court is common, not in the sense that it fails in the traditional hierarchy of power, but rather that justice in France is common. Justice is handed down through silver drops to every subject of the relm no matter their rank. Equally, common as the adjective to the font (representation of justice) suggests that it is not extraordinary for justice to be offered to the people of France, rather that it is a common occurrence. The description of the French court by Antonio gives way to a less positive account of the mores in the duchy of Malfi. The rhyming couplet below explains that it is vital for a country to have fair noble leaders, else the badness would filter down and infect the whole being: Some cursd example poisont near the head Death and diseases through the whole land spread Without just and wise leaders, poisen, death (and) disease shall corrupt and infest the state of Malfi. The words poisen, death and disease all offer negative connotations, and the audience is thus trebly assured of the fate thatShow MoreRelatedThe Duchess Of Malfi And William Shakespeare s A Midsummer Night s Dream1035 Words   |  5 PagesJohn Webster’s The Duchess of Malfi and William Shakespeare’s A Midsummer Night’s Dream women react to authority in significantly different ways. The authors focus both on women showing acceptance to power and women who shy away from it. In the plays, the Duchess and Hermia defy the abuse of power, while Helena and Cariola submit to it. In John Webster’s The Duchess of Malfi, Webster uses the Duchess to signify courage and Cariola to signify faintheartedness throughout the play. The Duchess hasRead MoreThe Duchess of Malfi Is a Misogynistic Play. Discuss.811 Words   |  4 Pagesfemale protagonist, the Duchess, possessing admirable qualities for a woman of the Jacobean Era, with Bosola acknowledging her worth, stating that her â€Å"behaviour (is) so noble/As gives a majesty to adversity†, John Webster has created, as critic Badendyck describes, â€Å"a male diseased world† around her; she is forced to live in surroundings where male characters such as her brothers Ferdinand and The Cardinal abuse and humiliate her throughout the play- suggesting that Webster’s play does contain certainRead MoreThe Duchess of Malfi1313 Words   |  6 Pagesï » ¿The princely powers of the Duchess of Malf i The Tragedy of the Dutchesse of Malfy, originally published under this name in 1623, is a Jacobean drama written by John Webster in 1612-13. The play starts off as a love story with the Duchess secretly marrying the steward of the household Antonio; a man beneath her class who she has fallen in love with. This marriage immediately shows the Duchess’ â€Å"princely powers† by defying the wishes of her brothers, Ferdinand and the Cardinal, to not marry againRead MoreThe princely powers of the Duchess of Malfi1040 Words   |  4 Pagespublished under this name in 1623, is a Jacobean drama written by John Webster in 1612-13. The play starts off as a love story with the Duchess secretly marrying the steward of the household Antonio; a man beneath her class who she has fallen in love with. This marriage immediately shows the Duchess’ â€Å"princely powers† by defying the wishes of her brothers, Ferdinand and the Cardinal, to not marry again after being widowed. â€Å"The Duchess of Malfi is ostensibly a story of resistance of a wilful widow who activelyRead More The Duchess of Malfi Essay2618 Words   |  11 Pages The Duchess of Malfi is a revenge tragedy, but Webster has used the form for much more than just its entertainment value; he has used it as a vehicle for the exploration of some themes relevant to the society of his time. Webster based his plot on a true story set in Italy, and kept the Italian setting because like Shakespeare and other playwrights of his day, he had to use politically-acceptable foreign settings in which to explore ideas such as those presented in The Duchess of Malfi, (whichRead MoreThe Princely Powers of the Duchess of Malfi849 Words   |  3 Pagesdrama written by John Webster in 1612-13. The play starts off as a love story with the Duchess secretly marrying the steward of the household Antonio; a man beneath her class who she has fallen in love with. This marriage immediately shows the Duchess’ â€Å"princely powers† by defying the wishes of her brothers, Ferdinand and the Cardinal, to not marry again after being widowed. Webster portrays her brother Ferdinand’s power as a corrupted duplicate of an ideal. An ideal that the Duchess reaches throughRead MoreConnotation Of The Duchess Of Malfi1536 Words   |  7 PagesWidow in â€Å"The Duchess of Malfi† In Webster’s play, â€Å"The Duchess of Malfi†, the Duchess of Malfi is not trusted by her two brothers. The Cardinal and Ferdinand are worried that the Duchess will marry someone when they leave to go to Rome, which could jeopardize their ties to the Duchess’s inheritance when she dies. Although the Duchess reassures them both that she will not remarry, Ferdinand and The Cardinal continually to threaten the Duchess. In one instance Ferdinand threatens the Duchess with theirRead MoreDuchess Of Malf Open Learn10864 Words   |  44 Pagesï » ¿John Webster, The Duchess of Malfi Introduction 3 Learning outcomes 3 Background 3 Description 4 Act 1: setting the scene 5 Courts ideal and real 5 Discussion 5 Description 8 Bosola the malcontent 8 Discussion 9 Marriage for love: family opposition 10 Discussion 10 Love and marriage: Antonio the steward 13 Discussion 14 Love and marriage: the Duchess 15 Description 16 Description 17 Discussion 19 Act 2: discovery 21 Ferdinand 21 Discussion 22 Conclusion 24 References 24 Further reading 25 NextRead MoreEssay on The Duchess As a Very Remarkable Woman in a Mans World2506 Words   |  11 PagesThe Duchess As a Very Remarkable Woman in a Mans World The Duchess is clearly the central figure in the play and manages to dominate proceedings, despite the untouchable power of her brothers and the firmly established patriarchal system in early-16th century Italy. She displays many admirably qualities, although her courageous strength and passion could be perceived as threatening in a male-dominated society. The Duchess is the sole female figure with any sort of powerRead MoreDiscuss â€Å"the Duchess of Malfi† as a Revenge Tragedy.1438 Words   |  6 Pagesâ€Å"The Duchess of Malfi† is a macabre, tragic play, written by the English dramatist John Webster. It begins as a love story, with a Duchess who marries beneath her class, and ends as a nightmarish tragedy as her two brothers exact their revenge, destroying themselves in the process. The play is sometimes ridiculed by modern critics for the excessive violence and horror in its later scenes. But the violence and horror scenes give it the touch it needs to be a revenge tragedy. The Cardinal and Ferdinand

Tuesday, May 5, 2020

Organizational enablers for the governance - Myassignmenthelp.Com

Question: Discuss about the Organizational enablers for the governance. Answer: Introduction In the recent scenario, it is evaluated that digital strategies and information system has attained growth in the market. There are many companies that focus on the strategies so that the operations can be performed properly. The strategies that are concerned with information system consider various policies that give direct impact on the organizational environment and also provide proper information to every department of the organization. The information system consists of various software and hardware networks that can be taken into consideration to gather, create and distribute the method of data. The company can easily conduct a proper information system so that the competitive advantage can be achieved. It also minimizes the expenses and increases the overall efficiency of the work. The internal and external environment also plays a great role to align the strategies related to the information system. This report focuses on analyzing the structure, services, and products of the Woolworth's. The report will analyze information system strategy and also the issues that are faced by the company at the time of implementing the information system strategy. The report will also take into consideration the strategies that will assist the company to align the organization structure with information system strategy. Woolworth's Structure, Products, and Services Woolworth's has been one of the largest companies in Australia. The company was established in 1924 and the activities are operated in different locations like Australia and New Zealand. The head office of Woolworth's is in Bella Vista, New South Wales, Australia. The stores of the company are located in many areas and there are more than 990 stores located in Australia, New Zealand, and Australia. By giving emphasis to the revenue it is analyzed that it is the second largest firm in Australia. The organization is a largest retailing chain in terms of revenue. The organization has more than 205,000 workers conducting the operations of the company and they give high-quality products to the customers at affordable prices. By analyzing the data it is evaluated that the organization suffered a loss in the overall profits. The competitors of the company are Wesfarmers, ALDI, and Coles. The organization started giving emphasis on implementing the strategic policies so that the competitive advantage can be achieved. Woolworth's has more than 29 million consumers in every week. The organization has a good image in the Australian market due to the good quality and high satisfaction level of the consumers (Willcocks, 2013). Operations and Functionality Woolworth's started offering its services by taking into consideration online sources. Now a day Consumers purchases products and services from online website of the company. The shopping facility that is available is for a specific location and the company gives focuses on express delivery so that consumer can get the products on time. Woolworth's also suffered a huge loss in 2016 and recovered the loss by giving emphasis on redesigning the internal infrastructure and increases the information system reliability. The company started giving focus on technologies so that the overall efficiency of the operations can be taken into consideration. Woolworth's considers cloud computing technology so that the overall effectiveness can be enhanced by the operations conducted in the organization. By using external cloud services the organization saves the expenses, it gives direct impact on the overall profit of the company (Valacich, George, and Hoffer, 2015). (Ann Sykes, 2015). Big data technology provides proper information to the store managers so that the evaluation can be made of the data that cannot be accessed and it helps to create future strategies in a proper manner. The technology is effective in the agile technology as it assists the organization to give emphasis on its actions and also give reliable products for limited time duration. One of the essential benefits of IT infrastructure is real-time connectivity in various outlets that assist to enhance the speed and efficiency of the decision-making process. Woolworth's gives emphasis on real-time connectivity in its supply chain so that the overall performance can be evaluated and to provide accurate information to increase the current activities. The organization also created BYOD program that helps the employees to take into consideration Google application engine. It assists them to analyze the log support request from I pad devices given to the organization (Galliers and Leidner, 2014). Information system strategy essential to the organization The information system strategy focuses on strategizing that is concerned with active procedure. The process of strategizing focuses on collecting the data through the informal system. The information system strategy gives focus on collaboration of the organization strategy. It assists to achieve the competitive advantage so that the operations can be completed with efficiency. If there is proper infrastructure in the organization, the company can easily conduct the operations of the business (Levy, 2014). Woolworths also increases the efficiency by taking into consideration proper infrastructure so that management of supply chain can be increased and the positive outcome can be attained in an effective manner. There are various organizations that focus on implementing the digital strategies into the strategies of marketing. Various organizations achieve competitive advantage by taking into consideration proper information system strategy into their companies' model like Goggle and Apple (Laudon and Laudon, 2016). Amazon considers technology related to information system so that proper maintenance of products and services can be done. It is one of the largest e-commerce websites and the information system strategy is taken into consideration so that the overall response of the market can also be increased. The queries of the customers are also resolved by taking into consideration proper information. The organization gives emphasis on creating a market response and also on product development (Dhiraj, 2017). The information system assists in increasing the knowledge and learning of the management so that proper opportunities can be grabbed. The organization can easily adapt current marketing strategies so that the routine activities of the company can be conducted. Information system technology assists the modern companies in creating competitive strategies that increase the efficiency of the operations that are conducted by the employees. Woolworths can consider information system into the organization model as it assists to evaluate the necessity in the market. The organization also gives focus on proper utilization of the information system so that niche market can achieve growth in a proper manner (Coyne, 2017). Woolworths take into consideration effective information system strategies. If proper strategies are considered by the companies then it directly gives impact on the activities conducted by the employees. It also gives impact on the enhancement of the market share and customer base. Information system assists the companies to establish innovative strategies so that success can be achieved. The companies also consider proper innovation so that customers can be attracted and also the efficiency of the work can be maintained (Chapman and Kihn, 2009). Goggle also gives emphasis on information system strategy so that proper efficiency can be achieved and also to achieve an overall competitive advantage in an effective way. Various organizations consider the process of group discussion so that interaction can be increased. Discussion in group assists the stakeholders to consider the interest in the policies and also to create policies that cover the necessity. It is important that information system make strategies that help to motivate the employees of the companies so that efficiency of the workers can be increased. The marketing strategies can also be considered by the organization so that operations can be conducted smoothly. It is important to adopt effective strategies so that the operations of the organization can be completed in an effective manner (Barrett, Davidson, Prabhu and Vargo, 2015). Issues in developing information system strategy Woolworths faces various difficulties when the strategy related to information system is implemented in the business structure. The managers evaluate the needs and challenges in an information system. The information system plan gives focus on considering all the requirements of the organization so that the information can be shared with other to enhance cooperation. When the plans are developed, the manager should provide proper approval so that operations of the company can be conducted (Pearlson, Saunders and Galletta, 2016). When the business strategies are aligned, there are many problems faced by the organization like internal communication problems. Human capital is also one of the problems faced by the organization. It is essential to consider proper employees so that latest technology can be operated properly. The major problem faced by many organizations' is related to appointing the right candidates for right positions. The IT professional tries to analyze the demands properly. The technical challenges are also faced by the companies at the time of implementing information system strategy. The organization also faces problems related to Telecommunication, as it is analyzed that communication is not properly conducted between the employees and the top management. It is essential for every organization to have proper communication channels so that proper communication can be done (Mithas and Rust, 2016). Failures and recommendations concerned with information system The information system is considered by every organization in the present scenario. When IS infrastructure is used it is seen that the operators feel bad and the negative outcome is attained. The resistance of the also gives impact on the overall acceptability of the system. Efficiency can also be enhanced so that positive outcome can be achieved by the employees of the organization (Mller, Pemsel and Shao, 2014). Woolworths also gives focus on SAP technology into the systems so that proper platforms can be replaced. The competitors of the organization also targeted so that SAP technology can be sued and can achieve the competitive advantage. At the time of implementing IT in the delivery system of the organization can give result in becoming one of the failures. The online services also attained negative impact and given impact on the operations of the company. The Implementation of self-serve checkout also failed as the consumer does not have the reliability (Stair and Reynolds, 2013). Woolworths also gives emphasis on the strategies so that it can be aligned in a proper way with the information system strategy. Conclusion By evaluating the report it is concluded that information system strategy plays an essential role to achieve the competitive advantage by proper management of the operations of the organization. Woolworths gives focus on IS strategies so that overall performance level and also a competitive advantage can be enhanced over its competitors. The organization faces various issues when the implementation of IS strategy takes place. The organization should also consider the challenges by proper implementation of the strategies policies concerned with the increase in the involvement of the consumers. The company should also try to maintain proper competitive advantage so that the competition level can be minimized. The organization should consider the information system strategy so that performance level can be maintained. If strategies are considered by the organization then it can be easy to attain overall objectives and goals of the organization. If the company is not able to attain goals then it can be difficult to survive in the market. So, proper strategies should be considered in a proper manner. References Ann Sykes, T., 2015. Support structures and their impacts on employee outcomes: A longitudinal field study of an enterprise system implementation.MIS quarterly,39(2). Barrett, M., Davidson, E., Prabhu, J. and Vargo, S.L., 2015. Service innovation in the digital age: key contributions and future directions.MIS quarterly,39(1), pp.135-154. Chapman, C.S. and Kihn, L.A., 2009. Information system integration, enabling control and performance.Accounting, organizations and society,34(2), pp.151-169. Coyne, A., 2017. Woolworths shifts infrastructure to Azure. [Online] Itnews. Available at: https://www.itnews.com.au/news/woolworths-shifts-infrastructure-to-azure-451111 [Accessed on 28/12/2017] Dhiraj, A. B., 2017. Giants Of Retail: The Worlds 25 Largest Retailers By Revenue, 2017. [Online] Ceoworld. Available at: https://ceoworld.biz/2017/01/24/giants-retail-worlds-25-largest-retailers-revenue-2017/ [Accessed on 28/12/2017] Galliers, R.D. and Leidner, D.E. eds., 2014.Strategic information management: challenges and strategies in managing information systems. Routledge Laudon, K.C. and Laudon, J.P., 2016.Management information system. Pearson Education India. Levy, H.M., 2014.Capability-based computer systems. Digital Press. Mithas, S. and Rust, R.T., 2016. How Information Technology Strategy and Investments Influence Firm Performance: Conjecture and Empirical Evidence.MIS Quarterly,40(1), pp.223-245. Mller, R., Pemsel, S. and Shao, J., 2014. Organizational enablers for governance and governmentality of projects: A literature review.International Journal of Project Management,32(8), pp.1309-1320. Pearlson, K.E., Saunders, C.S. and Galletta, D.F., 2016.Managing and Using Information Systems, Binder Ready Version: A Strategic Approach. John Wiley Sons. Pearlson, K.E., Saunders, C.S. and Galletta, D.F., 2016.Managing and Using Information Systems, Binder Ready Version: A Strategic Approach. John Wiley Sons. Peppard, J. and Ward, J., 2016.The strategic management of information systems: Building a digital strategy. John Wiley Sons. Rainer, R.K., Prince, B. and Watson, H.J., 2014.Management Information Systems. Wiley Publishing. Rautaray, S.S. and Agrawal, A., 2015. Vision based hand gesture recognition for human computer interaction: a survey.Artificial Intelligence Review,43(1), pp.1-54. Stair, R. and Reynolds, G., 2013.Principles of information systems. Cengage Learning. Valacich, J.S., George, J.F. and Hoffer, J.A., 2015.Essentials of systems analysis and design. Pearson Education. Willcocks, L., 2013.Information management: the evaluation of information systems investments. Springer